Frequently Asked Questions
Clear guidance on purchases, delivery, warranties, and managing returns.
- 1
how to choose a suitable breathing mouthpiece
It is best to choose a flexible silicone mouthpiece that does not put excessive pressure on your jaw while jogging. At Brauarchivshop, we offer soft anatomical models that adapt to your natural bite.
- 2
what material are the accessories made of
We use bisphenol-free food-grade silicone and breathable cotton fabric for the straps. These are neutral materials that can be cleaned with warm water and mild soap.
- 3
how to clean and care for the breathing regulator
Simply rinse the part with warm water after each run and let it air-dry on a clean cloth. Avoid direct heat sources like radiators to maintain the flexibility of the material.
- 4
how can I pay for my order in the shop
You can pay for your order via bank transfer before dispatch or in cash to the courier upon delivery at your door. We do not accept cards or financing platforms.
- 5
what time does my order leave the workshop
Packages with details confirmed before 12:30 on working days are handed over to the courier service that same day. If confirmation is received later, it departs with the next pickup.
- 6
how do returns work if I have not used the product
You have 30 calendar days from delivery to request a return if the item is unused and in its original packaging. For hygiene reasons, opened products with broken seals are only accepted if defective.